Synology Bittorrent Problems?

I’ve had the Synology Box for a few months now, and up until last night, had absolutely 0 problems. Last night, I had a Bittorrent download complete, but the status in the Download Redirector was showing “Shared Folder not found”. Weird, because not an hour before I’d had two torrents complete without any problems. Anyway, like most things , everything’s really great whilst its working fine. It’s when you have to fix it that the problems start.

It turns out that the temporary download area is off limits from the normal interface, and unless the download completes successfully, the Synology bit torrent client doesn’t copy the file from it’s internal download area to your shared folder.) So I guess if it can’t find the shared folder, that’s why it stopped at 100% and I couldn’t see the completed file! Duh!

Telnet to the rescue!

Luckily, if you’ve installed the Telnet hack ( see my previous entry on Installing Subversion ) you can find the completed (but uncopied file) in the Client’s temporary folder. Here’s the steps I used to recover my completed but unfinished download

1. Login to your Synology box as root
2. cd /volume1/@downloads

at this point , you should see a folder full of numbered subfolder, in my case there were 3 folders, numbered 34,35 and 36. Each one of these folders represents an unfinished download.

for each of the numbered folders execute an ‘ls’ command followed by the folder name , in my case the first command would have been

3. ls 34

do this (changing the folder name) for each of your folders in the @downloads directory. When you come across your completed but uncopied download stop. My file was in the folder named ’36’

Next we issue a copy command to copy the completed file to a shared folder I can see – in this case I had a shared folder called ‘downloads’.

4. cp 36/VSMar07CTP_VSTS_7PartsTotal.part05.rar /volume1/downloads/

assuming all goes well, (and you have enough space) your file should now be accessible from your windows machine.

Lastly , now we’ve got our file safely from the clutches of the Download Redirector, we can safely remove it. Open up the D/L redirector, highlight your download and click remove!

Done!